NHTSA Complaint #11444960 — 2008 LEXUS IS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11444960
Vehicle	2008 LEXUS IS
Component	UNKNOWN OR OTHER
Date of Incident	October 31, 2019
Date Filed	December 26, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The dash is melting and is extremely sticky. On sunny days, the sunlight reflects off of the dash and onto the windshield obstructing the driver's view. In addition, anything that gets on the dash sticks and cannot be removed. This debris also reflects on the windshield causing issues with visibility. I have contacted Lexus directly and have been told they will not repair or replace the dash because this was only a TSB and my car is now beyond the term for the TSB. This is something that should be a recall because it prevents the driver from being able to see what is happening in front of the vehicle and could cause an accident.

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