NHTSA Complaint #11444926 — 2012 CHEVROLET IMPALA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11444926
Vehicle 2012 CHEVROLET IMPALA
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The front wheel hub assembly fails after numerous replacements. The after-market parts do not resolve the problem. Thw assembly girnds and hesitates on right turns during acceleration. This causes hesitation and an unsafe manner when making turns, suddenly, or moving away from emergency vehicles. This is a flaw in the manufacturer with the wheel hub that must be addressed. Thousands of dollars in repairs. Safety is at risk when the vehicle hesitates on turns with oncoming traffic. The Dealer has inspected the part and several auto mechanics. The constant warning light in every case is the 'traction control' orange icon blinks when wheel grinds and hesitates. This will cause wear and tear to the sensor causing the ABS LIGHT, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. Service documents attached from 3 mechanics and 5 warranty replacements in 2 years.

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