NHTSA Complaint #11444859 — 2022 LAND ROVER DEFENDER

I started my vehicle as usual, everything looked ok except “lane assist not available!” was showing on the driver's screen, and when I wanted to drive away, the steering wheel was unresponsive, but I could drive the vehicle forward and in reverse. Also, the main interactive display was slightly dimmed. I tried a couple of restarts (engine off, lock and leave for 30mins) to no avail. I called Recovery and they delivered the car to the Dealership who undertook several tests but couldn't locate the problem; rebooting some of the connections worked (see attached detail photo from their report). I asked if this could happen at high speed, and the service manager's response was "I'm gonna say no". To your Guidelines: • What component or system failed or malfunctioned, and is it available for inspection upon request? [DO NOT KNOW] • How was your safety or the safety of others put at risk? [IT WASN'T] • Has the problem been reproduced or confirmed by a dealer or independent service center? [NO] • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? [NO] • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? [ONLY THE "LANE ASSIST NOT AVAILABLE"]