NHTSA Complaint #11444822 — 2017 KIA FORTE STRUCTURE:BODY

Complaint Details

ODI Number	11444822
Vehicle	2017 KIA FORTE
Component	STRUCTURE:BODY
Date of Incident	December 21, 2021
Date Filed	December 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The trunk of my 2017 Kia Forte wouldn’t open in the morning. I checked for a solution online and saw there was an active recall (SC216) on the latching mechanism of the trunk which was causing it to get stuck. Took it to the dealership to get it fixed. They fixed it but then told me I needed to pay for it. When I told them it was a recall issue they took the new part off and told me to leave. Now my trunk doesn’t close and it’s being held in place with a piece of string.

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