NHTSA Complaint #11444598 — 2014 KIA SPORTAGE

The contact owns a 2014 Kia Sportage. The contact stated while driving 55 mph, he began to hear an abnormal noise coming from the engine. The contact stated no warning light was illuminated. The contact was able to park on the side of the road but did not hear the abnormal noise anymore. The contact stated that he decided to continue driving, but the engine then seized shortly after. The contact was able to restart to the vehicle but continued to hear the abnormal noise getting louder. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was informed that the engine needed to be replaced, due to not having the knock sensor software updated. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.