NHTSA Complaint #11444459 — 2013 VOLKSWAGEN PASSAT

Both left and right low beam headlights became inoperable leave vehicle with only high beams. There has been a recall submitted by VW for the exact year/make/model/and production date. I have contacted closest dealership and have been given several reasons from the vehicle isn’t included in the recall but no explanation as to why it isn’t even though it meets every single criteria listed which vehicles it included and I was also told the recall was completed by another dealership but can not give the date or location of when the recall was supposedly done. If it was done, hypothetically speaking, then it obviously wasn’t done correctly because the same issue is still occurring, placing me and any passengers in extreme danger.