NHTSA Complaint #11444451 — 2017 SUBARU OUTBACK

The contact owns a 2017 Subaru Outback. The contact stated while driving 30 MPH, a crack started forming on the driver’s side windshield and moved towards the center of the windshield. The contact stated that the windshield was not struck by an object to cause the crack to form. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Subaru was made aware of this defective windshield and installed a NEW windshield at NO COST to the contact on December 27, 2021. The installation was accomplished by Don K Whitefish in Whitefish, MT on their R/O number 3602221/1. No further action is required.