NHTSA Complaint #11444360 — 2007 FORD ESCAPE

On 12/10/21 the accelerator stuck. I had to pull off the road, because I was losing power. But what if it got stuck at a high rate of speed? How would I stop, other than the hand brake and pray that it works. It had happened another time that week, but I thought it was a fluke as the car only has 85000 miles on it. I bought it in Sept 2021. It happened again on the 11th. Had my family member look at it and they lubricated the accelerator and a cable in the engine compartment. It has not done it since. Here is the VIN # [XXX]. 12/18/21 Drove to church. No problem with anything. No lights on.... the dash. Family member left to go home for the afternoon and stated that they almost hit a herd of deer, because the brakes went straight to the floor. They drove back for the evening program, with the same problem. I drove home about 35 miles an hour, and the brake pedal goes straight to the floor. No noise of any kind, no warning, no puddles where the car was parked at church or at home. The brake light is on now. What in the world. This could be fatal... both of these issues. FORD just told me there are no recalls, and then sent me to a survey. They need to look into these issues....Poor customer service in my opinion and could be a fatal situation. Last week was unable to get in for an appointment within a 50 mile radius to get that problem looked at. NOT able to be seen till after the new year.... INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).