NHTSA Complaint #11444323 — 2014 RAM 1500

The Uconnect system!!! The Uconnect system crashed after Ram sent a over-the-air update which had a glitch in it. The whole stereo system which includes, Air Conditioning Heating, defrost ,vent direction and temperature adjustment . If you have the app it can control remote start locking and unlocking of your doors. I have taken vehicle down to the dealership they have confirmed that it was over the air update that has caused the system to crash. So driving down the road I cannot change to defrost once my window gets fogged up. Whatever position it would be stuck in when the system crashes is the position it will be in until new system is installed or fixed. My other concern is I went to sleep one night and I wake up the next day to have my truck randomly lock itself with my keys in it. It is a key fob system so my truck will not allow me to lock the keys in the vehicle. I am concerned since it just randomly did it for no reason what if there is an emergency and I have to exit the vehicle quickly or have a child or dog in the car will it just randomly lock itself again for no reason. There was no warnings,no lamps,no signs at all the u connect system just went out.The doors locking all by them selves no warning or signs as well. After speaking with Pop-A-Lock to get my keys out of the truck he says this make year and model is in the top 4 of vehicles that just randomly lock the keys in the vehicle for no reason very concerning as a safety issue.