NHTSA Complaint #11444284 — 2015 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11444284
Vehicle 2015 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The service air suspension display comes on and instantly goes out with no stored codes according to dealership. While driving the rear air bags dump (deflate) completely empty. There has been times where this has happened at 70 MPH other times it has happened at 35-55 MPH. This causes the truck to bounce violently and have sway side to side when going over bridges and bumps. When I took it to dealership I was told they could not duplicate the issue, even after having it for 3-4 weeks. Again this doesn’t happen all of the time day in day out, it’s random for no apparent reason. This is a huge safety issue not just for me and my family but everyone on the road. Sometimes if you stop at a light or along the road it will air back up to normal ride height but on 12/18/2021 it would not air up.

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