NHTSA Complaint #11444174 — 2014 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11444174
Vehicle 2014 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Car has been taking care of and routinely serviced. One day it was sluggish and two days later the engine light came on. Immediately took to mechanic who said engine oil was black (routine and timely oil changes). Changed oil and new spark plugs. Car was not any better. Took to dealership who said engine is 5 degrees off and needs a new engine for 15k!!! Car only has 112k miles on it and is in perfect condition. Took it to another mechanic and he stated the pin was broken in the camshaft causing the degree timing issue. This seems to be a recurring issue with this car and is unacceptable to pay that much for a car, take good care of it, and have the engine die and be quoted 15k to repair.

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