NHTSA Complaint #11444161 — 2012 FORD FUSION

I was driving in North Miami Beach, Florida when I suddenly felt something change in the car. At the same time, I noticed a warning light turned on. I decided to stop to see what was going on. At the time is when I noticed the steering wheel went stiff. Invoked up what the warning light meant and it was for the power steering. I took the car in to the mechanic to change the rack and pinion. This fixed the problem, but six months later the problem was back. From then on the steering wheel is stiff. It is dangerous to drive this way so I took it to Ford to get fixed, but I was quoted $2,500 with only a 2 year warranty. I have read online from other Ford Fusion drivers the issue usually reoccurs even when fixed. There is a recall for my model vehicle for power steering, but Ford told me my particular VIN does not fall under the recall even though it fits the model and year description of the recall.