NHTSA Complaint #11444159 — 2015 TOYOTA SIENNA

The contact owns a 2015 Toyota Sienna. The contact stated that the vehicle failed to start after several attempts. The contact stated that she was quadriplegic and was unable to exit the vehicle because the door lock switch was disengaged but failed to respond. There were no warning lights illuminated. The contact stated that she was able to jumpstart the vehicle with assistance. The contact then engaged and disengaged the door lock switch and she was able to exit the vehicle. The contact stated that she notified the modifier of the vehicle, but they said they could not assist with the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 48,000. The VIN was not available.