NHTSA Complaint #11444097 — 2019 SUBARU OUTBACK

Driving north on I-95 at speed limit. No vehicles in front of me for at least 1/4 mile. Heard a POP and immediately a crack appeared from the bottom outside edge of the windshield approximately 18" from the left hand edge of the window. The crack ran vertically for 5 inches then made a right turn (looking out of the window) and continued on for 3 more inches. This running of the crack occurred in less than 5 seconds. We were traveling that day for about 700 miles and each time we stopped we marked the crack length with a sharpie. During the traveling the crack continued to grow to a length of over 18 inches and made a fork in the crack for one turning up, and one continuing to the right. Crack continued to grow as car sat and heated through the following 2 days. By the end the windshield was almost completely cracked from top to bottom, and the crack to the right was 3/4 of the way across the windshield. The point where the crack started had no indication of a strike by an object, and did start from the outside edge of the windshield. Windshield was replaced with a NON OEM windshield by SafeLight Auto Glass.