NHTSA Complaint #11444074 — 2021 HONDA RIDGELINE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11444074
Vehicle	2021 HONDA RIDGELINE
Component	UNKNOWN OR OTHER
Date of Incident	December 16, 2021
Date Filed	December 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

General Complaint - The infotainment system is terribly designed and requires way too much interaction from the driver to function properly. I just traded in my 2015 F150 for a 2021 Honda Ridgeline. EVERYTIME I choose to NOT connect my iPhone to the system through a USB to Apple Lightning cable, the system displays a warning that there is no device connected and will not show any other information until several specific buttons are pushed. Other scenarios where too many buttons needed to change settings. Too much interaction for a driver to do while safely operating the vehicle. I would replace the head unit but too many settings for the vehicle would be lost. Honda failed miserably in the radio design. Technology should help drivers, not hinder.

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