NHTSA Complaint #11444058 — 2017 KIA OPTIMA STRUCTURE:BODY

Complaint Details

ODI Number	11444058
Vehicle	2017 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	December 16, 2021
Date Filed	December 16, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Several weeks ago, we had trouble opening and closing the trunk of our 2017 KIA Optima. Then a few weeks ago, the trunk of our KIA Optima closed and would not open at all. Because of the pandemic, we didn't contact KIA. But today, 16 Dec. 2021, as my wife was driving north in heavy traffic on US Highway 25 in Albuquerque, NM, the trunk suddenly opened and blocked her view of the cars behind her. Luckily she was in the right lane and was able to exit the highway. Otherwise there might have been a serious accident. We bought the car in 2017 from Fiesta KIA in Albuquerque, NM (505-999-2745). They have been unresponsive.

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