NHTSA Complaint #11443996 — 2003 LINCOLN TOWN CAR

The contact owns a 2003 Lincoln Town Car. The contact received notification of NHTSA Campaign Number: 04V328000 (Suspension) however, the part to do the recall repair was not available. The contact stated that while driving at an undisclosed speed, vibration sounds were heard coming from the rear of the vehicle. The local dealer, All American Ford of Paramus (375 NJ-17, Paramus, NJ 07652) and Mahwah Ford (55 Franklin Turnpike, Mahwah, NJ 07430) were made aware of the recall however, all three dealers informed the contact that the parts were obsolete. The manufacturer was made aware of the failure and referred the contact to several dealers. The failure mileage was approximately 73,000. Consumer stated safety recall for a fracture in the rear axle and bearing states can cause crash still isn’t resolved.