NHTSA Complaint #11443974 — 2015 BMW X5

My vehicle was part of a recall No. 21V-586. I was told I have metal shavings in the fuel system coming from the high pressure fuel pump and given a price to repair of $17,200.00. I first looked on line and found my make, model and year was part of a recall for this exact same issue I informed the dealership of the recall. The contacted BMW and they stated they would not cover the repairs because now they are saying it was bad fuel. I stated if bad fuel then we treat it and nothing should be wrong with the pump. This went on for a couple week then I requested a BMW come to the dealership to inspect. After this visit it was agreed they would replace the high pressure fuel pump and nothing else. After fighting them and telling them if the metal shavings in the system is from a recalled part then why are they not correcting the entire issue. I then received an email later with repairs listed and it show hoses and filters and new fuel and no charge. I assumed they replace the entire fuel system to get rid of the metal shavings. I went pick up the vehicle and was told that there are still metal shavings in the system to be careful as the vehicle may shut off without warning. I asked how BMW could give a car back that they did not fix the problem and may cause a crash. They had no answer. I now have a car that I really can't drive and has no value. I have had to purchase another car thus incurred additional and unwanted expense due to BMW's refusal to correct a manufacturer's defect. Why is it my responsibility to pay to have the metal shavings from their recalled fuel pump removed from the fuel system. If they can't fix the problem then I should be reimbursed for the car's value by BMW and not have it available to be on the road and cause an unnecessary accident. I am asking for your help in dealing with BMW to rectify this matter as they are unwilling to deal with me. Best, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).