NHTSA Complaint #11443771 — 2008 JEEP COMPASS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11443771
Vehicle	2008 JEEP COMPASS
Component	STRUCTURE:BODY
Date of Incident	December 14, 2021
Date Filed	December 14, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Front and Rear Crossmember Corrosion (X69 Warranty Extension) - 2008-2012 Dodge Caliber & Jeep Compass/Patriot- NHTSA ID # 10140027 My Daughter was recently given a 2008 Jeep Compass by a family member for her 16th birthday. We took it to our local Auto serviceman who checked the car out, and made us aware of the Warranty Extension b/c the Font Crossmembers are rusted out. We live in Ohio and would qualify for the Warranty, yet the car is past the 10 year timeframe. Other than this issue, the car is in great shape, only 85K miles. I contacted the dealership and Chrysler about the issue, and both said they would not honor the warranty. My questions are, is there anything else I can do, and if this is done as an extended warranty, are all customers formally notified? Why would the dealership not ever recommend the fix if they serviced the car, which according to this family member, never happened? There has been no accident, but the car rattles a little when driven, so I want to fix it before something does happen.

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