NHTSA Complaint #11443600 — 2017 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11443600
Vehicle 2017 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I bought Model X in 2017. Soon the suspension system failed and they had to replace the whole system. Again in Dec,2021 the whole system failed. I was given a quote for $5000 for replacing the compressor and the suspension. When they replaced the whole system back in 2019 I told them the car doesn't seem fine with suspension but they said they will extend the warranty if anything happens to it. But they didn't note that in the system and now they said replaced parts has only 1 year warranty and I have to pay out of pocket for the suspension in 2021.

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