NHTSA Complaint #11443440 — 2019 FORD FUSION
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11443440 |
| Vehicle | 2019 FORD FUSION |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Driving on highway in a thunderstorm; windshield wipers were on full out max. They did not go fast enough to clear the water from the windshield so I could see the road. After this incident, I went to Ford and told them about it. They inspected it and said the wipers worked as designed. When I told them that was inefficient and unacceptable and a safety hazard for a downpour, they told me to "pull over" if I get caught in a storm. That is unacceptable. It is not always safe to pull over. I should be able to see for at least a half second to tell if I am driving within my lane. I had to drive on the bumper of a truck to follow their lights. I had the 2018 Ford Fusion and the windshield wipers worked properly.
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