NHTSA Complaint #11443354 — 2021 TOYOTA RAV4 PRIME

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11443354
Vehicle	2021 TOYOTA RAV4 PRIME
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2021
Date Filed	December 10, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in their European Market in October (numbered BE-00612T-TME - "Train Horn noise" from A/C compressor when the vehicle is started), but has not made available the same fixes in the US even months later.

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