NHTSA Complaint #11443330 — 2021 HYUNDAI PALISADE

Every time that it has snowed this winter the wipers have stopped working. This has happened while stopped and while driving. If there is any amount of snow/ice/build up on the lower windshield, in the 'well' under the wiper blades and the hood of the car, the wipers will stop working. Not only is the frustrating but more importantly is a MASSIVE safety hazard the needs to be addressed ASAP. This happened this morning taking my kids to school, and there was very minimal snow below the wiper blades. Definitely not enough to cause harm to the wipers/motor during their use as the total amount was not even an 1/8". The time before that I was driving at normal speeds and had a truck pass me. During the trucks passing large amounts of slush/water were flung up onto the windshield and windshield well, stopping the wipers directly in their path. Being there was a vehicle in front of me, that I could A.) no longer see and B.) had no working wipers anymore, I made the decision to safely ditch the vehicle. I then had to get out, clear the slush from the well, at which point the wipers began to work again although there was nothing left to clear as all the slush/water had already ran off the windshield. This design flaw is putting lives at risk. Had I not been familiar with my area, the road I was on, and it was safe to defensively move over into the shoulder/ditch a MAJOR accident could have been caused. I can appreciate the intent, but this needs to be recalled immediately before a major accident is caused and people are hurt or worse.