NHTSA Complaint #11443266 — 2013 MERCEDES-BENZ ML350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11443266
Vehicle	2013 MERCEDES-BENZ ML350
Component	ENGINE
Date of Incident	June 4, 2021
Date Filed	December 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The seal for the oil cooler is leaking and could cause an engine fire. The Mercedes repair says they only expect this repair to last 30,000 miles before it fails again. Each time this fix occurs it is a $4,800 repair by the dealer as they have to tear the engine apart to replace it. This is a known issue but there are no recalls. Oil runs under the entire car and on to the braking surfaces as well. I was told by the Mercedes dealer that fires have happened from this while driving or as the car or SUV is parked.

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