NHTSA Complaint #11443258 — 2018 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11443258
Vehicle	2018 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	October 9, 2021
Date Filed	December 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

On 10/9/2021the front windshield was hit by a small rock on the lower left driver's side and a crack developed within a few minutes. The crack grew and obstructed the driver's field of vision. This required the entire windshield being replaced. This was done by Safelite AutoGlass on 9/13/2021 at my residence. It was paid by my insurance and I paid a $100 deductible. In addition the replacement windshield was damaged by another small rock hitting it on I71 north near Louisville KY. This time the damage was limited to a bulls eye fracture. This was repaired by myself using a Rainx windshield repair kit. The windshield seems very fragile and prone to be damaged easily as both "rock his" did not seem that bad and should not have caused damage. I found after this repair that there are additional complaints and a class action lawsuit for similar problems with this vehicle.

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Other VISIBILITY/WIPER Complaints

#11702872 — December 3, 2025 — Unknown

#11663188 — May 27, 2025 — Windshield cracked sitting parked matching Subaru TSB 12-192-15R except model of vehicle and Subaru stating not cov...

#11641146 — February 6, 2025 — Windshield cracked starting in the black area under the driver's windshield wiper. Car was idling at a drive through...

#11614798 — September 16, 2024 — Windshield broke while sitting parked. Was not impacted by flying objects. Had to replace out of pocket.

#11573444 — February 22, 2024 — A few days ago, a crack suddenly appeared in the windshield. It appeared when the car was parked in the garage. I rea...

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