NHTSA Complaint #11443102 — 2017 HYUNDAI TUCSON

The contact owns a 2017 Hyundai Tucson. The contact stated that while at a complete stop and attempting to make a left turn, the accelerator pedal was depressed but failed to respond. The contact continued to depress the accelerator pedal until the vehicle responded. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the vehicle failed to start-up several times. The vehicle was taken to the dealer for diagnostic testing. The contact stated that the dealer did not diagnose the vehicle; however, the dealer installed a multi fuse kits as part of the recall repair for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The contact stated that the engine control unit was replaced as part of an unknown recall repair. The contact stated that the failure reoccurred several times while at a complete stop. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was unknown. THE CONSUMER STATED THE VEHICLE EXPERIENCED ISSUES WITH ABS, TRANSMISSION, LOSS OF POWER, DELAY IN ACCELERATION, ELECTRICAL, ENGINE, AND PREMATURE WEAR OF BEARINGS. RECALL 209 HAS NOT BEEN COMPLETED, AND DOES NOT HAVE A FIX. THE DEALER HAD NO INTENTION TO REPAIR. THE DEALER STATED THE VEHICLE PASSED THE TESTS. As of 3/27/22, my Tucson Odometer is 16,335 mi — For 4 years & 9 months consumer has been hesitant to drive it on freeways because of ITS challenges.