NHTSA Complaint #11443051 — 2014 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11443051
Vehicle 2014 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Smelled burning oil coming from the engine bay. Noticed a large amount of oil under the engine. Inspected the engine bay and there was a pool of oil under the oil filter housing. There was no CEL or warning. Checked oil and it was over a quart low. Oil spill under vehicle was large and dissipated in a wide area. A quick web search shows this is a common issue on the Chrysler Pentastar 3.6 engine. It is the OIL COOLANT HOUSING ASSEMBLY which is faulty. This causes oil to spill out and drip on the transmission and exhaust which causes the oil burning smell. There was a backorder on this part and I was informed that over 65K parts were manufactured and sold this past year which demonstrates that this is a known issue. Attempted to have dealership repair but could not book a date for months due to backlog and lack of availability. Took the vehicle to an independent shop that was very familiar with the issue and confirmed it was the oil coolant housing assembly without me mentioning what I thought it was. This was a $975 repair. Contacted manufacturer and they said they could not assist me as I need to take the vehicle to the dealership (only). However, I can't be without my vehicle for 60 days until they are able to "fit me in". Concerned about the burning of oil on the exhaust from a safety/fire perspective.

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