NHTSA Complaint #11442835 — 2014 NISSAN PATHFINDER

In 2017 the engine light came on and I took my car to Nissan of McKinney, Texas. They found the transmission was damaged and they claimed they replaced with another/new transmission. On November 18, 2021 the engine light came on again and I took the car to Nissan of McKinney. Michael D. Riffe at phone number 214 390 5370 or 469 877 0690 was my service agent., after inspecting the car, he told me that the transmission is bad again and I need to pay approx. $5900 before tax and labor. I reminded him that they had just changed the transmission in 2017 so I didn't understand why the 2nd transmission went bad again, he refused to help repair/replace the transmission even though they claimed to have installed a new transmission in 2017. Michael told me since I had added miles on the car they can't replace the transmission and I will need to pay approx. $5900 before tax for it to be replaced. Nissan of McKinney is deceptive, I feel like I was robbed and Nissan of McKinney lied in 2017 when they claimed that they had replaced the transmission because a transmission does not just break and they never showed me proof that they had installed a new transmission. I am requesting for assist so Nissan of McKinney/Nissan can take full responsibility and repair/replace the transmission at no charge. Also, after a research I found similar SUVs had transmission issues and there was a lawsuit filed in which Nissan accepted to settle, I was never made aware of this lawsuit and my vehicle is one of the affected vehicles in the lawsuit.