NHTSA Complaint #11442812 — 2012 BMW 535I

The contact owns a 2012 BMW 535I. The contact stated that while driving at 20 MPH, the vehicle stalled as the drivetrain malfunction warning message flashed on the instrument panel. The contact stated that the vehicle failed to start up after multiple attempts. The contact had a friend replace the battery; however, the failure persisted. The contact then had the vehicle towed to a dealer where they diagnosed the vehicle with a defective fuel pump. Upon investigation, the contact discovered NHTSA Campaign Number: 16V746000 (Fuel System, Gasoline) which she linked to the failure. The manufacturer was notified and informed her that there were no recalls on the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 90,000.