NHTSA Complaint #11442803 — 2022 TESLA MODEL 3

The contact owns a 2022 Tesla Model 3. The contact stated that while driving at various speeds with the cruise control activated, the vehicle would independently brake with the Forward Collision Avoidance warning chime being audible. The contact stated that the failure would occur when oncoming large vehicles or as another vehicle in the opposite lane would drive past the vehicle. The contact called a service center where an appointment was made; however, the contact received an email that informed him that the appointment was cancelled. The contact was informed that an internal diagnostic was performed and that no defect was discovered. He was informed that over time the vehicle would adapt and improve its performance over time. The contact stated that the failure had persisted, and no improvement had been made. The vehicle had yet to be repaired. The failure mileage was 16. When travelling at 62mph with cruise control engaged, if a semi is oncoming in the other lane, the car will brake suddenly and slow by 30 plus mph in seconds.