NHTSA Complaint #11442520 — 2016 HONDA FIT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11442520
Vehicle 2016 HONDA FIT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

About a year or two after purchasing the car new in 2016, we noticed that the instrument panel right side which has fuel gauge, odometer, trip information and other key operating vehicle information would go blank or the digital readout would go haywire and turn into gibberish. This generally happened on cold mornings and the display would revert to normal within 10 minutes to one hour. We took it to dealer where vehicle purchased in Phoenix, who was unable to recreate the problem and therefore they did nothing. The problem has persisted since then but recently has worsened to the point where the display is blank almost all of the time and not working in hot weather as well. The only time I can see the gauges is when first starting car in morning, and then it often doesn't work to get to different functions one accesses by pushing a knob/button next to that display -- and stops working completely a short time later. I feel this is a dangerous problem because we can't tell how much gas we have in the car, can't determine mileage via odometer there and lack other key vehicle information that the manufacturer decided to put in a digital panel that is blank or goes blank most of the time. On my listing below of when this incident occurred, that is to indicate when the problem started happening, more or less. The incident has been ongoing since then. The problem started when vehicle had around 20-25K miles and we are now at 58K -- though it's hard for me to tell mileage because I can so rarely see the odometer. I believe odometers and probably fuel gauges are legally required to work in vehicles and mine has been faulty for years and during the warranty period. A recall is needed. Honda is charging more than $1,000 to replace these faulty displays on Honda Fits that are no longer under warranty, like mine, I am told.

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