NHTSA Complaint #11442371 — 2013 TESLA MODEL S

I lost power steering with 64,850 miles on the odometer. I was told the steering rack ($2750) and the front left body harness assembly ($525) needed to be replaced because of corrosion. These figures do not include labor and taxes. While I'm aware of the recall related to replacing the steering bolts to fix a corrosion problem (already fixed), this fix was not covered. I was very annoyed that this fix also included replacing the harness assembly, because the labor charge was 3 times the price of the harness assembly. This problem occurred in the morning after the car was parked in the driveway overnight and as soon as I turned the wheel, I head a slight pop and had NO power steering. The two line fault was "Steering assist reduced" "Steering may require increased effort". I'm glad this did not occur while negotiating a turn at speed because it's extremely difficult to manually steer a 4750 pound car without any power assist. I asked to keep the old parts, but I was only given the old steering rack and not the old harness assembly. The old steering rack looks slightly dirty, but other than that it appears fine and is available for inspection.