NHTSA Complaint #11442178 — 2019 VOLVO XC60

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11442178
Vehicle	2019 VOLVO XC60
Component	STRUCTURE:BODY
Date of Incident	November 3, 2021
Date Filed	November 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

After I parked my car, the driver’s seat back tilted forward towards the steering wheel and could not be repositioned either manually or electronically. I could barely squeeze in and certainly could not drive the car with the seat in that position. The car needed to be towed to the dealer and Volvo replaced all related components, which were under warranty. If this had occurred while I was driving, the situation would have been extremely dangerous. There were no prior warnings of the seat back failure.

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