NHTSA Complaint #11442119 — 2012 JEEP GRAND CHEROKEE

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle would only start after several attempts. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V813000 (Electrical System) because the recall repair was already performed once. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,742.