NHTSA Complaint #11441988 — 2003 HONDA CR-V

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11441988
Vehicle 2003 HONDA CR-V
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The SRS light in my Honda CRV recently went on, and remains on, when the vehicle is in operation. Last week, I took the car to Honda of Princeton (local Honda dealer), who diagnosed the problem as a DTC 15-3 Faulty OPDS Sensor, and further explained that this faulty sensor could potentially cause the passenger-side airbag (replaced in a prior Honda CRV recall) to NOT deploy in the event of an accident. Indeed, the repair documentation included a dealer statement that I had been made aware of the issue. I paid for this diagnostic work, which was overseen by [XXX], who is a service lane manager at the dealer (Tel: [XXX]). The dealer said it would NOT assume financial responsibility for the replacement of this faulty sensor since the defect is not currently the subject of a Honda product recall, and stressed that this defect is not covered by the various Honda airbag recalls, even though the faulty sensor could impair airbag deployment in an accident. This faulty sensor may cause non-deployment of the passenger-side airbag, and it would therefore seem self-evident that the defect places the safety of any front-seat passenger in my Honda CRV at grave risk. Today, I called American Honda Motor Company (Tel: 888-234-2138) concerning the faulty sensor, and spoke with "[XXX]", who opened Case #[XXX] based on our call. [XXX] said the faulty sensor is not currently the subject of a Honda product recall. She also confirmed (I had already found the bulletin online and asked about it) that the Honda CRV's faulty OPDS sensor was the subject of Honda Service Bulletin 06-006, which extended the warranty to 10 years for the faulty sensor, but she noted that the faulty OPDS sensor was no longer covered by this service bulletin or warranty. [XXX] said that American Honda Motor Co. would not assume financial responsibility for the faulty OPDS sensor on this basis, but suggested that I try to 'work with' the local Honda dealer to address the problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

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