NHTSA Complaint #11441986 — 2012 JEEP GRAND CHEROKEE

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while operating the vehicle in 3rd gear, the speed would suddenly reduce, and the vehicle would stall. The local dealer was notified of the failure. The contact received notification of NHTSA campaign number 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.