NHTSA Complaint #11441823 — 2016 CHEVROLET TAHOE

I was driving on the 405 freeway, passing through Orange,, County, CA. While adjusting the sound level of the radio, part of the Infotainment system, the volume jumped to maximum level. These automobiles have superior sound systems and the sound was at a painful level. Nothing that I could touch had any effect on the sound level. Also in the car was my wife and a young granddaughter who started crying. So I had to exit the freeway and find a parking place where I could stop the engine and allow the Infotainment system reset and I could then select a normal volume. This could have been the cause of an accident because all of my attention was turned to the electronics. Freezes and non operation of the other features of these electronics has also occurred which causes the driver to turn his attention to getting things working again. What is severely needed is a way to easily reset the electronics by the driver. This could be a simple button on the steering wheel or a combination of buttons that would safely reset the system back to normal while driving.