NHTSA Complaint #11441761 — 2017 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11441761 |
| Vehicle | 2017 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The vehicle has an electrical problem or problems that drain the 12-volt battery leaving us stranded, unable to start the car. The problem or problems also lead to unreasonably short battery lifespans (average lifespan = 19-months). Subaru replaced the original battery under warranty after only 23-months. The Subaru warranty replacement battery (#2) died after only 12-months, and we paid for an emergency replacement through AAA at a cost of $145.88. Today, Subaru informed me that the third battery needs to be replaced after only 21-months at a cost of $198.80. The AAA battery (#3) remains under warranty, but it seems unreasonable for AAA to bear the cost of failures due to a faulty electrical system.
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