NHTSA Complaint #11441742 — 2011 MAZDA CX-7

We purchased a set of headlights and taillights via Amazon from Perde on 12/8/20 after verifying they would fit the vehicle-confirmed with the description provided online. The product that was delivered is defective and presents a fire/electrical safety concern. We installed them, which we had issues initially with the turn signals. While we worked to figure that piece out, we left in the new ones as the ones we had to replace were in worse shape. About a month after they were installed we noticed the headlights weren't working so replaced the bulbs-one of which appeared to be burned/melted. We thought this was a fluke, replaced the bulbs and this worked for a little while. Then about another month passes, my son was pulled over by the police due to both taillights being out. This also presents a safety issue with other drivers on the road not being able to see the vehicle at night. When we inspected the taillights, we found that both taillights bulbs had also burned/melted and the socket appeared to have burn marks on them. We believe this is a major safety issue given it could have caused an electrical fire in the vehicle. I have photos of this, and we still have the headlights and taillights we have since replaced with a different manufacturer. There were no warning lights on the vehicle, this was discovered after we pulled them off to inspect after having numerous issues replacing bulbs. When I contacted the company today their responses do not seem to indicate any concern on their part about this issue. They offered to replace them, however, there is no way I am going to put their parts on any of my vehicles ever again.