NHTSA Complaint #11441720 — 2006 TOYOTA AVALON

The contact owned a 2006 Toyota Avalon. The contact stated that while at a complete stop, the vehicle accelerated independently without warning. The contact heard an abnormal noise as he pressed on the brake pedal; the vehicle eventually came to a stop. The contact was able to restart the vehicle and resume normal driving operation. The contact took the vehicle to a dealer and was informed that a mechanical fault was found with the vehicle. The manufacturer was also informed of the failure and a complaint was filed. The contact continued to experience multiple failures after the vehicle was inspected. On the latest incident, the contact stated that he had entered a car wash on the left lane and attempted to enter the right lane by reversing the vehicle. Once the vehicle was placed into drive, the vehicle made an abnormal, squealing noise and independently accelerated without warning into a concrete wall. The airbags did not deploy upon impact. A police report was filed with Apex City, NC police department. The contact sought medical attention from his doctor for the soreness to his right hand and right knee. The contact had the vehicle initial towed to a dealer where it was deemed a total loss. The vehicle was then towed to an independent tow yard. The manufacturer was notified of the failure and a report was filed. The vehicle was destroyed. The failure mileage was 155,835