NHTSA Complaint #11441225 — 2014 TOYOTA TACOMA

I took my vehicle in to the dealer where I always have it serviced, and asked them to do a front end alignment, since it pulls slightly and I noticed a little uneven tire wear. The mechanic said the front suspension is too rusted to align. I took the vehicle to a tire shop recommended by the dealer service advisor, and they said it is extremely rusted and sprayed some penetrating oil on it. I posted some pictures online in a Tacoma forum and everyone thought the rust was excessive, especially for a southern California vehicle where the roads aren't salted. I am the original owner. Based on what I read in online Tacoma forums, excessive frame rust was a well documented problem for earlier years There is excessive rust and corrosion on the front frame, suspension and steering, preventing proper steering alignment as normal maintenance. The problem was originally identified by the dealer last month during a routine 5,000 mile oil change service; they never notified me about a problem in any previous service, and the problem was independently confirmed by a tire shop when I tried to have them perform a front wheel alignment. There are no warnings or symptoms, and the need for a front end alignment is due to normal wear and tear