NHTSA Complaint #11441150 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11441150
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	November 19, 2021
Date Filed	November 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I have reported to dealership in Edinburg Tx that the head lights dem at night. Dealership claims is normal for lights to dem. Now, the battery is dead. It won’t start. On 11-19 I arrived from Disney at the Airport only to experience that my 2029 Ascent didn’t start. I called road side assistance it it would take about an hour to come jumó start me. I went with a helper to get some cables and started my vehicle. I called the dealer and I was told to bring the Ascent until December 1. That’s the date that dealer could check my vehicle. I’m home and the and I can’t get an answer if my batter has warranty. I’ll keep calling. Bad service from dealership to Roadside service.

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