NHTSA Complaint #11440954 — 2015 FORD ESCAPE

On 11-8-2021, my transmission failed out of nowhere, there were no warning lights or noises or check engine codes or anything. When I backed out at work the vehicle shook a little and when I pulled out on to the road it hit second gear kind of hard. When I got close to the stop sign it just shut off. I started it back up and when I put it in drive it shut off again. It did this 3 times before I could get it off the road. I had it towed home and started it up and attempted to put it in gear again it shook hard and shut off again. The last drivability/performance check was 6/18/2020 at 112,560 miles done by Summerville Ford. My vehicle is available upon request for inspection. Mine and others safety was put at risk by the vehicle not working properly, on a very busy highway. Although there was not a crash, there very well could have been. The problem has not been confirmed by a dealer or independent service center nor has it been inspected by anyone other then my husband and myself. The problem first appeared that afternoon, I have only owned the vehicle since May 2021, I haven't even gotten to my first oil change. I bought it from Berkeley Ford in Moncks Corner SC.