NHTSA Complaint #11440719 — 2005 CHRYSLER 300C

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11440719
Vehicle	2005 CHRYSLER 300C
Component	AIR BAGS
Date of Incident	March 11, 2018
Date Filed	November 16, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I was very excited to purchase my 2005 Chrysler 300C, but there was a recall on the airbag which was taken into the dealer and replace but my grandson had accident in March 2018 and the airbag didn’t disengage. I contact the customer service and they said that I should have contact them before the car was removed from the wrecker company but I wasn’t aware that I to notify them. I send them picture of the car and the insurance adjuster can verify that the airbag didn’t disengaged. I'm writing to express my dissatisfaction with the process for recall failure and how to report the incident.

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