NHTSA Complaint #11440650 — 2009 HYUNDAI SONATA

The contact owns a 2009 Hyundai Sonata. The contact stated while driving 60 MPH, there was a loud popping sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle. The contact became aware that the driver’s side front ball joint had detached from the vehicle. The vehicle was towed to an autobody shop to be repaired but the contact thought that there was a recall for the lower control arm ball joint that might have caused the failure. The vehicle was instead towed to the local dealer to be diagnosed. The contact was informed that the driver’s side front ball joint needed to be replaced out of pocket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.