NHTSA Complaint #11440300 — 2017 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11440300
Vehicle 2017 FORD EXPEDITION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My Expedition was set to 45 mph via cruise control in a work zone, at night, on the Chesapeake Bay Bridge Tunnel. While in the first tunnel in the northbound lane with 2 way traffic, I heard a slight pop, then rough running feeling and completely lost acceleration. The power train wrench warning light came on. Since I was on an incline in the tunnel with no way to pull over and the vehicle was going forward at a snail's pace, I decided to continue as far as I could since it was the safest thing to do for all drivers in the tunnel. The Expedition finally crept out of the tunnel and I was able to pull off to the side to let traffic pass. As soon as we had cell phone service, I had my daughter call the Chesapeake Bay Bridge Tunnel to let them know that we were disabled and in need of assistance. I decided to see what would happen if I turned the vehicle off and restarted. Everything reset and I had power, but for how long? The CBBT police agreed that the safest course of action for all vehicles on the road was to tow my vehicle to the other side as it is dangerous to breakdown on the CBBT, especially in one of the tunnels. I was able to drive home after the tow. However, the following day, I tried to drive it again and it did the same: ran rough, wrench sign, no pop that time, total loss of acceleration. Restarted and made it back home. My husband tested it a few days later after re-cleaning battery cable terminals that had been corroded before we replaced the factory battery, and it did the same thing with him on the highway! If we had been trying to get into traffic, turn where we had to cross traffic or any number of other situations and the Expedition lost power like that, the outcome could be deadly. The CBBT would have records since they towed me and wrote the VIN down.

Related Complaints for the 2017 FORD EXPEDITION

Other POWER TRAIN Complaints

#11706939 We were driving on the highway and suddenly lost all power. Vehicle downshifted so hard I thought someone had hit us....
#11696775 The transmission suddenly downshifted to 1st gear while traveling at 45 mph with no warning. This created a very dang...
#11686188 The vehicle has not been inspected by anybody so the problem is not been reproduced. It just happened this morning. T...
#11680804 Truck first would shift out of park but would not engage into a gear causing it to roll unexpectedly in the downhill ...
#11672884 TSB 23-2143, citing cold-start cam phaser rattle as a manufacturing defect that impacts reliability and safety (loss ...

Recent Complaints for the 2017 FORD EXPEDITION

#11719152 BACK OVER PREVENTION The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera be...
#11718617 SEAT BELTS The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the front driver’s sid...
#11717766 BACK OVER PREVENTION The contact owns a 2017 Ford Expedition EL. The contact received notification of NHTSA Campaign Number: 25V572000 (Ba...
#11715360 BACK OVER PREVENTION The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera bec...
#11713661 BACK OVER PREVENTION The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera bec...
Check any vehicle history by VIN - Free vehicle history report