NHTSA Complaint #11440162 — 2017 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	11440162
Vehicle	2017 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	October 28, 2021
Date Filed	November 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

While driving my vehicle, it started to shudder and shake. The Vehicle acted like it didn’t have any power. I was on top of a hill, and the car would not go. I tried park, drive, reverse and nothing. I had my 8 yo in the car in a dangerous area. I had to put the vehicle in neutral and drift down a hill, hoping no one would be coming to get to a safer place to get help. My car was towed. When they flushed the transmission there was metal shaving, which I now learned this has been an issue with these power trains. My vehicle is just at 60,800, which is just 800 miles over the gmc warranty.

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