NHTSA Complaint #11440157 — 2021 FORD MUSTANG MACH E

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11440157
Vehicle 2021 FORD MUSTANG MACH E
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Second time in less than two weeks: Vehicle started making grinding noise, and a warning came up on the screen SHIFT SYSTEM FAULT, service soon. But the car came to a halt a hundred feet later, then would not get in or out of any gear, parking brake could not be released, vehicle could not get into Neutral so not able to push or roll it. I was barely able to get out of an intersection today (Nov 11), and rolled into a parking area on Oct 30 with the same fault. After about a half hour, vehicle could be moved but would show the fault shortly afterwards, locked up. Vehicle was towed on Oct 31 to dealership, they checked fault codes, performed some software updates and test drove 4 miles. They returned the car. Today, same thing happened. Car was at an intersection. Called AAA and still waiting for them to schedule a tow truck (required wheel lift and dolly). Fortunately I was on back roads today but this is a serious problem which would have been much worse on a highway. Car is not drivable. Again, this is the second time in two weeks!

Related Complaints for the 2021 FORD MUSTANG MACH E

Other POWER TRAIN Complaints

#11719257 Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11715476 On Saturday, [XXX], while driving under normal conditions, the vehicle experienced a sudden and complete loss of prop...
#11712665 I am requesting immediate escalation regarding my 2021 Ford Mustang Mach-E (VIN: [XXX] ), which is currently undrivab...
#11694472 The contact owns a 2021 Ford Mustang Mach-E. The contact stated that while driving approximately 20 - 25 MPH in the ...
#11687282 only incident I have had is that the dealership cannot fix the recall yet its been a week and still have not recieve...

Recent Complaints for the 2021 FORD MUSTANG MACH E

#11719257 ELECTRICAL SYSTEM Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11719257 UNKNOWN OR OTHER Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a...
#11716499 ELECTRICAL SYSTEM After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing r...
#11716499 FUEL/PROPULSION SYSTEM After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing r...
#11716499 VISIBILITY/WIPER After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing r...
Check any vehicle history by VIN - Free vehicle history report