NHTSA Complaint #11440082 — 2013 HYUNDAI TUCSON

Was driving at 70mph on the highway when the failure occurred. The engine began making a very loud knocking noise and I was thankfully able to safely pull over before the car completely shut down. No check engine or oil lamps turned on and there were no signs that the engine was failing. It just all of a sudden started knocking while driving on the highway and I was lucky to get to the side of the road without causing an accident or being stuck in the middle of the highway with a broken engine. Checked the oil and found metal shavings on the dipstick so I called a tow truck to have the vehicle towed to the dealership that last serviced it. The dealership initially kept telling me it was upper engine noise until I pushed them to actually tell me which part failed. They then finally admitted that it was one of the engine bearings. This failure was also 2 months after that same dealership had pulled the oil pan off and replaced the gasket and oil pressure sensor for an active recall. This seems to be a VERY common problem for this 2.4theta engine from Hyundai. Hyundai is refusing to warranty the engine and wants $9600 to replace the engine that failed and left me stranded on the highway 2hrs away from home. The vehicle has now been at the same dealership for over 2 months while I fight with Hyundai's warranty and customer service dept who keep denying my claim that the engine is defective and should be warrantied. While my car has been at this same dealership they have preformed another NEW active recall for programming the knock sensor to sense bearing failures on these engines. THIS NEW RECALL WORK WAS DONE WITHOUT MY CONSENT AND I DID NOT SIGN OFF ON THEM PREFORMING THIS WORK BECAUSE THE ENGINE HAS ALREADY HAD A BEARING FAILURE!!!