NHTSA Complaint #11440029 — 2012 FORD F-350

The contact owns a 2012 Ford F-350. The contact stated that while driving at 55-60 MPH on cruise control, the vehicle hit a bump and started shuddering uncontrollably, causing the steering wheel to shudder as well. There was no warning light illuminated. The contact stated that as he was losing control of the vehicle, he depressed the brake pedal and the vehicle stopped shuddering. The contact veered to the side of the road. The vehicle was taken to the dealer for diagnosis. The contact stated that the vehicle was not yet diagnosed; however, the dealer replaced the steering bar. The contact stated that the failure had been reoccurring while driving at 50-65 MPH, and sometimes at slower speeds. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 50,000.